Case Studies: Real Architectures, Measured Results
Read how our engineering teams resolved high-stakes system fragmentation and deployed production AI systems that accelerated enterprise throughput.
Bridging Salesforce & ServiceNow for Global Supply Chain Resilience
Client: Stratum Global Logistics
The Challenge & Bottleneck
Over 400 account managers in Salesforce and 1,200 warehouse logistics coordinators in ServiceNow worked with disjointed records. Ticket handoffs caused average delays of 26 hours, with frequent mismatch in customer tier SLAs.
The Solution Delivered
CBAIsys deployed an event-driven integration service built on AWS EventBridge and Node.js with distributed locks, automatic payload reconciliation, and a lightweight admin replay cockpit.
“We eliminated 26 hours of delay from every customer escalation. The ROI was clear within the first three weeks of going live.”
AI Underwriting & Intelligent Document Processing at Scale
Client: Apex Meridian Financial
The Challenge & Bottleneck
Underwriting analysts were buried in tax returns, audited balance sheets, and bank statements, taking 4 to 5 business days per commercial deal, leading to deal attrition.
The Solution Delivered
An end-to-end intelligent extraction pipeline utilizing multimodal vision models with strict deterministic Pydantic schemas and a human-in-the-loop exception cockpit.
“The speed and accuracy are astounding. Our underwriters now spend their days making strategic decisions instead of transcribing data.”
Omnichannel Conversational Copilot & Real-Time Patient Intake
Client: Veloce Healthcare Solutions
The Challenge & Bottleneck
Hospital call centers faced 25-minute hold times for simple pre-procedure intake inquiries and insurance verification questions, driving up administrative costs.
The Solution Delivered
A multi-agent conversational system trained on specialized clinical guidelines with automated FHIR database queries and seamless human staff warm transfer.
“Patient satisfaction soared while our administrative overhead dropped drastically. A true transformation for our frontline staff.”